Questions & Answers

Is the Free plan permanent?

Yes. The Free plan is permanent.

You can use SmartFaktura for free as long as you stay within the included limits.

The Free plan includes:

β€’ Up to 10 invoices per month

β€’ Automatic 18% VAT calculation (Rwanda)

β€’ PDF export

β€’ Customer management

β€’ Secure cloud storage

No time limit. No credit card required.

Can I upgrade later?

Yes. You can upgrade anytime when paid plans become available.

Upgrading will unlock:

β€’ Higher invoice limits

β€’ Advanced reporting

β€’ Additional automation features

There is no lock-in period.

Is VAT supported in Rwanda?

Yes.

SmartFaktura automatically calculates 18% VAT in accordance with Rwandan regulations.

You don’t need to calculate tax manually.

Do I need accounting knowledge?

No.

SmartFaktura is built for non-accountants.

The system automatically:

β€’ Calculates totals

β€’ Calculates VAT

β€’ Tracks invoice status

β€’ Keeps invoice numbers sequential

You focus on your business β€” we handle the structure.

Is SmartFaktura free?

Yes.

We offer a permanent Free plan designed for small businesses and startups.

You can start immediately without paying anything.

Paid plans with additional features will be introduced later.

Is there a binding period?

No.

You can stop using SmartFaktura anytime.

There are no long-term contracts.

Is SmartFaktura compliant with regulations?

SmartFaktura is built with:

β€’ Secure cloud storage

β€’ GDPR-aware data handling

β€’ Structured invoice numbering

β€’ VAT support

We focus on compliance, security, and simplicity.

Where is my data stored?

Your data is securely stored in the cloud.

We prioritize:

β€’ Data protection

β€’ Stability

β€’ Encrypted connections

Can I use SmartFaktura on mobile?

Yes.

SmartFaktura works on:

β€’ Desktop

β€’ Laptop

β€’ Tablet

β€’ Mobile

No installation required.

Is SmartFaktura suitable for startups?

Absolutely.

SmartFaktura is designed for:

β€’ Small businesses

β€’ Freelancers

β€’ Startups

β€’ Growing companies

It takes less than 2 minutes to get started.

How do I get support?

You can contact us via:

πŸ“§ support@smartfaktura.tech

πŸ“§ info@smartfaktura.tech

πŸ“± WhatsApp support available

We respond as quickly as possible.

Ready to get started?

Create your free SmartFaktura account today and start invoicing in minutes.