Questions & Answers

Is the Free plan permanent?

Yes. The Free plan is permanent.

You can use SmartFaktura for free as long as you stay within the included limits.

Can I upgrade later?

Yes. You can upgrade anytime when paid plans become available.

Upgrading will unlock:

• Higher invoice limits

• Advanced reporting

• Additional automation features

There is no lock-in period.

Is VAT supported in Rwanda?

Yes.

Automatically calculates 18% VAT (Rwandan compliant)

You don’t need to calculate tax manually.

Do I need accounting knowledge?

No.

Built for non-accountants.

We handle calculations, VAT, and tracking – you just send invoices.

• Calculates totals

• Calculates VAT

• Tracks invoice status

• Keeps invoice numbers sequential

You focus on your business — we handle the structure.

Is SmartFaktura free?

Yes.

We offer a permanent Free plan designed for small businesses and startups.

start free. No time limits. Upgrade only when you grow.

Paid plans with additional features will be introduced later.

Is there a binding period?

No.

You can stop using SmartFaktura anytime.

There are no long-term contracts.

Is SmartFaktura compliant with regulations?

SmartFaktura is built with:

• Secure cloud storage

• GDPR-aware data handling

• Structured invoice numbering

• VAT support

We focus on compliance, security, and simplicity.

Where is my data stored?

Your data is securely stored in the cloud.

We prioritize:

• Data protection

• Stability

• Encrypted connections

Can I use SmartFaktura on mobile?

Yes.

SmartFaktura works on:

• Desktop

• Laptop

• Tablet

• Mobile

No installation required.

Is SmartFaktura suitable for startups?

Absolutely.

SmartFaktura is designed for:

• Small businesses

• Freelancers

• Startups

• Growing companies

It takes less than 2 minutes to get started.

How do I get support?

You can contact us via:

📧 support@smartfaktura.tech

📧 info@smartfaktura.tech

📱 WhatsApp support available

We respond as quickly as possible.

Ready to get started?

Create your free SmartFaktura account today and start invoicing in minutes.